Privacy Policy

Who We Are: Our website, located at https://capitalprep.com, is dedicated to providing comprehensive test prep for a variety of career-focused exams. We are committed to safeguarding the privacy of our users.

Introduction: This Privacy Policy outlines the personal information we collect, how we use it, and the measures we take to protect it. It applies to all data collected through our website and any associated services, sales, marketing, or events.

Legal Basis for Processing: We process personal data based on several legal grounds, including your consent, contractual obligations for requested services, legal requirements, and our legitimate business interests, such as enhancing our services and developing new features.

Information We Collect:

1. Personal Information You Provide to Us:

• Account Registration: When creating an account, we collect your name, email address, physical address, and phone number to set up your profile. This information can be updated by you or an administrator upon request.
• Comments and Contact Forms: For comments, contact forms, or customer support, we collect details like your name, email address, and the content of your messages to better assist you.
• Transactions: When you make purchases, we collect necessary data to process payments and comply with legal obligations, including credit card information and purchase history.

1. Progress Tracking in Study Programs: To support your learning experience, our study platform includes a progress tracking system using a points-based approach to monitor your progress.

• Point Accumulation: You earn points for completing various activities, such as reading materials, completing quizzes, and participating in interactive sessions. Each activity has an assigned point value that reflects its educational significance.
• Viewing Your Progress: Your current point total is displayed on your dashboard, offering a visual representation of your progress towards course completion. The dashboard updates in real-time for immediate feedback.
• Data Collection: The system records your points and stores this information in your profile to generate detailed reports that highlight your strengths and areas for improvement.
• Privacy and Control: All progress-related data is securely stored according to our privacy policy. You can view and manage your progress data in your account settings. While Admins can view your progress, only you have the ability to modify your points or progress.

1. Information Automatically Collected:

• Usage Information: We collect data on how you interact with our website, including the pages you view, links you click, and other actions on our platform.
• Technical Data: Certain data, like your IP address, browser type, and device type, is collected automatically to help us improve our services and understand user behavior.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and support marketing efforts. Information on managing these Cookies is provided below.

Types of Cookies Used:

1. Essential Cookies: These are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to  actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, parts of our site will not function properly.
2. Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and imporve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. This information helps us to optimize our website and make navigation easier.
3. Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
4. Advertising and Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a of your interests and show you relevant adverts on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
5. Affiliate Cookies: We utilize cookies from our affiliate partners, including Commission Junction, Impact, Amazon, and selected others, to track sales or leads that originate from our site. These cookies are crucial for attributing commissions and ensuring that our affiliate partners can accurately reward us for directing traffic to their sites or platforms.

Managing Cookies: You have the right to accept or reject cookies. You can exercise your cookie preferences by adjusting the settings on your browser to delete or refuse certain cookies. If you choose to reject cookies, you may still use our site though some functionalities and areas may be restricted.

We encourage you to review the cookie settings on your browser and set them according to your preferences.

Changes to Cookie Use: We may update our use of cookies and tracking technologies from time to time and we will inform you of any significant changes in how we use cookies by updating our privacy policy.

Use of Your Information: We use your information to provide, improve, and administer our website, communicate with you, for security and fraud prevention, and to comply with the law. Additionally, we may use the information to:

• Administer sweepstakes, promotions, and surveys.
• Provide customer support and respond to your requests.
• Send you technical notices, updates, security alerts, and support and administrative messages.

Sharing Your Information: Your information may be disclosed to third-party service providers working on our behalf, such as payment processing and data analysis. We ensure these parties are obligated to protect your information and do not use it for any other purposes. We may also share your information if required by law, to protect rights and properties, or in connection with a sale or business transaction.

Data Retention and Security: We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We employ organizational, technical, and administrative measures to protect personal information within our organization, including security controls to prevent unauthorized access to our systems.

Security Practices:
To safeguard the integrity of your personal information and protect it from unauthorized access, misuse, or disclosure, we employ a comprehensive set of security practices and measures. These include:

• Encryption: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site to prevent unauthorized access.
• Secure Servers: All personal data is stored on secure servers that are protected by advanced firewall and antivirus technology to ensure the security and privacy of your data.
• Regular Audits: Our security systems and processes are regularly reviewed and updated to improve our handling of personal information and to mitigate potential risks of data breaches.
• Employee Training: We conduct training sessions for our employees regarding our data protection policies and procedures. Access to sensitive data is limited to authorized personnel only, and strict internal controls are maintained.
• Incident Response Plan: In the event of a data breach, we have an incident response plan in place to promptly address and mitigate the effects of the breach. Affected users will be informed in accordance with applicable laws.

These measures are designed to provide a robust defense against unauthorized access to or misuse of your personal data. We remain committed to ensuring the digital safety and security of all users interacting with our platform.

International Data Transfers: Information, including personal information, may be stored and processed in any country where we have facilities or in which we engage service providers. By using our website, you consent to the transfer of information to countries outside of your country of residence.

Third-Party Links:
Our website may contain links to third-party websites or services that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to the Policy: We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Effective Date: This policy was updated and effective as of May 1st, 2024.

Contact Information: If you have any questions or concerns about our use of your personal information, please contact us in the support chat at the bottom right of your screen or by emaling us from our contact page.